Status & Technical Support

Report an Issue or Contact the Infrastructure Team

If you are experiencing disruptions not reflected on our live dashboard, or if you need an update on an ongoing incident, reach our engineering and site reliability team directly.

Emergency Incident Escalation

Before opening a ticket, verify that your issue is not already listed under Active Incidents on the main dashboard.

Reason for Contact	Channel	Typical Response
Suspected Service Outage	`incident@talentbuzz.online`	< 15 minutes (24/7)
API & Integration Disruptions	`api-support@talentbuzz.online`	1–2 hours
Security & Vulnerability Reports	`security@talentbuzz.online`	Immediate triage
General Account & Job Support	`support@talentbuzz.online`	Within 24 hours

Report an Unlisted Outage

(Embed this report form on your status contact page)

Your Email Address: [ Work / Account Email ]
Affected Service:
- [ ] Job Board Core (jobs.talentbuzz.online)
- [ ] Resume & Application Uploads
- [ ] Employer Dashboard / Applicant Tracking
- [ ] Email Notifications & Alerts
- [ ] Public Status API / Webhooks
Issue Severity:
- [ ] Low (Cosmetic glitch, slight delay)
- [ ] Medium (Feature partially broken, workaround available)
- [ ] High (Core service unreachable or returning 5xx errors)
Error Details & Steps to Reproduce:

[ Include error codes (e.g., 502 Bad Gateway), URLs, or relevant timestamps (UTC) ]

👉 [ Submit Incident Report ]

Alternative Status Channels

During major infrastructure-level events where our primary domain might be unreachable, follow our external broadcasts:

X / Twitter Ops Feed: @TalentBuzzOps (automated incident logs)
RSS Feed: [https://status.talentbuzz.online/rss](https://status.talentbuzz.online/rss)
Status Webhooks: Subscribe directly via the top right corner of the Main Dashboard to push updates to your team’s Slack or Discord channel.